Privacy Policy

Last Updated: January 1, 2025

Your Privacy Matters

At SocialDock, we are committed to protecting your privacy and ensuring the security of any information you provide while using our service to download content from Instagram, Facebook, YouTube, TikTok, Twitter/X, LinkedIn, Pinterest, Threads, and other social media platforms.

1

Information We Collect

We collect minimal information to provide our service:

Automatically Collected Information:

  • URLs: The social media URLs you submit for downloading (processed in real-time, not stored)
  • IP Address: Your IP address for security and rate limiting purposes
  • Browser Information: Browser type, version, and operating system
  • Device Information: Device type (mobile, desktop, tablet)
  • Usage Data: Pages visited, time spent, features used
  • Referrer URL: The website that directed you to our service

Information We DO NOT Collect:

  • Personal identification information (name, email, phone number)
  • Social media account credentials or passwords
  • Payment information (our service is completely free)
  • Downloaded content (we don't store the media you download)
  • Social media account data or followers
2

How We Use Information

The limited information we collect is used exclusively for:

  • Service Delivery: Processing your download requests in real-time
  • Security: Preventing abuse, fraud, and unauthorized access
  • Rate Limiting: Ensuring fair usage for all users
  • Analytics: Understanding usage patterns to improve our service
  • Technical Support: Troubleshooting issues and improving functionality
  • Legal Compliance: Responding to legal requests when required

Important: We process all download requests in real-time. URLs are not stored in our database and are immediately discarded after processing.

3

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Essential Cookies:

  • Session management and security
  • Remembering your API version preference (V1/V2)
  • Rate limiting and abuse prevention

Analytics Cookies:

  • Google Analytics for usage statistics
  • Performance monitoring
  • Error tracking for service improvement

Third-Party Cookies:

  • Google AdSense for displaying advertisements (if applicable)
  • Social media widgets (if embedded)

You can control cookies through your browser settings. However, disabling cookies may limit certain features of our service.

4

Data Storage and Security

Data Storage:

  • We DO NOT store the content you download
  • URLs are processed in memory and immediately discarded
  • Analytics data is aggregated and anonymized
  • IP addresses are stored temporarily for rate limiting (auto-deleted after 24 hours)
  • No user accounts or profiles are created

Security Measures:

  • SSL/TLS encryption for all data transmissions
  • Regular security audits and updates
  • Rate limiting to prevent abuse
  • DDoS protection
  • Secure server infrastructure
  • No storage of sensitive personal information
5

Third-Party Services

We may use third-party services that collect information independently:

Google Analytics:

For website traffic analysis and usage patterns. Google Analytics has its own privacy policy.

Cloudflare:

For CDN services and DDoS protection. Cloudflare may collect IP addresses and usage data.

Google AdSense (if applicable):

For displaying advertisements. AdSense uses cookies to serve relevant ads.

These third-party services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these third parties.

6

Data Sharing and Disclosure

We do not sell, trade, or rent your information to third parties.

We may share information only in these circumstances:

  • Legal Requirements: When required by law, court order, or government request
  • Protection of Rights: To protect our rights, property, or safety, or that of our users
  • Service Providers: With trusted third parties who assist in operating our service (under confidentiality agreements)
  • Business Transfers: In case of merger, acquisition, or sale of assets
  • Aggregated Data: Non-personally identifiable aggregated data for analytics purposes
7

International Data Transfers

Our service is available globally. By using SocialDock, you consent to the transfer of information to countries outside your country of residence, which may have different data protection laws.

We take appropriate measures to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it.

8

Children's Privacy

Our service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Users must be at least 13 years old to use our service, in compliance with the Children's Online Privacy Protection Act (COPPA).

9

Your Rights and Choices

Depending on your location, you may have the following rights:

Access: Request information about the data we process about you

Correction: Request correction of inaccurate information

Deletion: Request deletion of your information (where applicable)

Opt-out: Opt-out of analytics and non-essential cookies

Do Not Track: We respect Do Not Track browser settings

Since we don't collect personal identification information or create user accounts, most traditional privacy rights may not apply. However, you can always clear your browser cookies and use privacy-focused browsers.

10

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know whether your personal information is sold or disclosed
  • Right to say no to the sale of personal information
  • Right to access your personal information
  • Right to equal service and price, even if you exercise your privacy rights

Note: We do not sell personal information to third parties.

11

European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to be informed about data collection and use
  • Right of access to your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Rights related to automated decision-making

Our lawful basis for processing is legitimate interests (providing the service you requested) and consent (through your use of the service).

12

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

For significant changes, we may provide a more prominent notice on our homepage.

13

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@socialdock.app
Website: www.socialdock.app
Data Protection Officer: dpo@socialdock.app

For privacy-specific inquiries, we aim to respond within 30 days.

Our Privacy Commitment

SocialDock is designed with privacy in mind. We don't require registration, we don't store your downloads, and we don't track your personal information. Your privacy is our priority, and we're committed to keeping it that way.